SONTERRA LASER MED SPA is committed to providing excellent service to all of our clients while also respecting your concerns regarding your privacy. The purpose of this privacy policy is to inform you what personal information we may collect from you, how we may use such information, and the choices you have regarding our use of, and your ability to review and correct this information. After reviewing this policy if you have any privacy questions or concerns, please send an email to info@sonterralaser.com. You may also contact our Company Privacy Officer directly at 210.615.8927.

Browsing

Visitors who browse this website do so on an anonymous basis. We have not configured this website to collect any information from your computer without your input. This means that unless you voluntarily and knowingly provide us with information, we will not know your identity, your e-mail address or any information identifiable to you. We may track the internet domain address from which people visit us and use this data to analyze trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

Cookies

Our website makes only limited use of “cookies”. Cookies are strings of text that a web site transmits to a user’s computer. Cookies enable a website to keep track if a user’s preferences and activities relating to that website. Currently we use cookies to remind us of who you are and estimate our audience size. If you do not wish to receive these cookies, you may set your browser to reject the cookies, although doing so might affect your ability to perform certain transactions on our website.

Collecting Information

When we need to collect personally identifiable information from you to provide you with a particular service, purchase order, on-line gift cards, subscribe to our email community, or register for promotions at that time we will ask you to voluntarily supply us with the information needed to complete your request. This may include, but is not limited to, your name, address, phone numbers, email address and credit card information. Whether or not to provide such information is completely your choice. However, electing not to provide the information requested, you may be unable to purchase products, or access certain services, offers and content on our website. We will use your email address to send confirmations and, if necessary, we might use the other information to contact you for help in processing your requests.

This website is not intended for minors and we do not knowingly solicit or collect personally identifiable information from minors. We urge parents and guardians to participate in their children’s online activities use parental controls or other web filtering technology to supervise their access to the web.

Use of Information

We use the personal information you provide for internal purposes such as, confirming your order, tracking trends and statistics, informing you of our new products, services and offers and providing you with information from and about SONTERRA LASER MED SPA so that we may better serve you. We may also combine that information with publicly available information and information we receive from other companies we have partnered with. We use that combined information to enhance and personalize your experience with us by communicating with you about our products and upcoming events.

We may contract with companies or persons to provide certain services including credit card processing, shipping, promotional offers, etc. We provide these providers with the information needed for them to perform these services. We may also ask they confirm their privacy practices but can not guarantee they follow those practices and therefore we are not liable for their infractions. We may also disclose your personal information when the law requires we do so.

Security

We take precautions to protect the security of personal information that you share with us. However, no data transmission over the internet is 100% guaranteed to be secure. SONTERRA LASER MED SPA can not guarantee or warrant the security of any information you transmit to or from our website and you do so at your own risk.

Third Party Sites

Our website may contain links to other websites operated and maintained by third parties over which we have no control. SONTERRA LASER MED SPA is only responsible for the privacy statement and content of this website. We are not responsible for the privacy practices or the use of cookies on website you have accessed through ours. You should always read the privacy policy of a linked site before disclosing any personal information.

Opt-out Information

Our intention is to only send email communications to you that are useful and that you want to receive. If you prefer not receive information or would like to update your contact information for SONETRRA LASER MED SPA please let us know by calling 210.545.3327 or by sending an email to us at info@sonterralaser.com. Please be sure to provide your email address, full name, contact number and specify which information you no longer wish to receive. The request will then be forwarded to our Privacy Officer for completion. This request could take between 6-8 weeks to complete.

PLEASE NOTE that our privacy policy is constantly being reviewed and updated as necessary. In the event that we need to change or update this policy, the change will become effective immediately. The new policy will apply to all current and past users of our website and will replace any prior policies that are inconsistent. This policy was posted March 2009.